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  1. When you try to create a call while not signed into GoTo, you will be asked to do so.

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    1. Click Sign In to navigate to the GoTo authentication screen.

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    2. Click Allow to let the plugin manage sessions. You will be navigated back to Atlassian.

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    3. Click Confirm Sign In to proceed

    to the call settings
    1. .

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  2. Once signed in, the pop-up displays controls for managing the meeting:

    • Meeting participants: An optional input field for inviting people to the call.

    • Find recordings: Ask the plugin to post comments with your recordings and transcripts from previous calls related to the current page or ticket, which have not been posted previously.

    • Create meeting: Use this button to Start that Call.

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After creating the meeting, you’ll receive the meeting link.

Info

Please note, that you can’t use Safari browser for the calls due to its Safari users may not be able to initiate the meeting by the link due to GoTo platform limitations.

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The Confluence page or Jira ticket will also have an automatic comment with the link and mentions for the invited participants.

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Once the call is complete and the meeting artifacts (recordings and transcripts) are processed, a new comment with links to these artifacts will be added under the original comment within an hour.

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Info

Note: Transcripts are available for GoTo Meeting Business (and above) plan users.

Note

Warning: Start that Call only notifies about the meeting artifacts availability on the cloud once they are ready, but does not track their actual status after the notification.