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In consideration for the payment by End User of the fees and subject to the provisions of this Agreement, DSR grants to End User a limited, non-exclusive, non-transferable and non-sublicensable license to install and use the App in accordance with the authorized scope of use set forth in the Order for your internal business purposes only. You may increase the authorized scope of use at any time upon the payment of the applicable fees.
During installation the App may collect certain information from the computer on which it is installed regarding[SB1] regarding the host software with which it is used (e.g. Jira or Confluence), such as identification of the host software and its license type. Additionally, the App may contain certain user tracking features that enable DSR to collect certain information regarding Your App usage to help improve the overall usability of the App. This information is used by DSR to evaluate and improve product installations and DSR’s products and services. DSR may also share it with the vendor of the host software for their use in improving their products and services. DSR does not collect user information such as names or emails of end users.
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4. Maintenance Updates and Technical Support.
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Maintenance
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Maintenance Updates. DSR may DSR may from time to time in its sole discretion develop and provide maintenance updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, "Updates"). You will receive email notice of the Updates with installation instructions. You shall promptly download and install all Updates and acknowledge and agree that the App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App.
Technical Support. Technical Support shall be provided via email and telephone for the sole purpose of addressing technical issues relating to the use of the App. Support Services also include installation, troubleshooting problems with the App and , identifying intermediate solutions. The Support Period shall be as specified in the Order with fees charged at the then current rate.
5. Disclaimer of Warranties.
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